Organization agility, or what is sometimes referred to as business agility, is the capacity of an organization to change and adapt to deliver what its customer base requires. Although organization agility has many different definitions, two categories describe what it means for an organization to be agile: dual operating systems and multiple senses.
Dual operating systems are what separates business agility from other types of organizational change. It allows the organization to simultaneously pursue two different strategies to achieve what it needs to accomplish. However, before looking at dual operating systems, it is essential to establish what multiple senses mean.
A sense is what an organization uses to get feedback on what it is currently doing, what it is currently experiencing, what the next steps are, what has worked in the past and what hasn’t. When an organization knows what its senses are and the gaps between them, it will interpret these different stimuli better. It can determine how it should respond or decide on a new strategy.
An example of what multiple senses are would be what individuals have. Individuals will have different stimuli that they can interpret to move closer or further away from their goal. For instance, an individual has what they see, what they hear, what their gut feeling is telling them, what the room’s temperature is, and so on.
Organizations work the same way in that what is happening inside their industry, what the market is telling them, and what they may feel in response to what they are seeing are essential for deciding what course of action they should pursue. Each stimulus provides the organization with information on what may or may not work to meet its needs and accomplish what is essential.
Dual operating systems allow the organization to take what it has been able to gather from what its senses tell it and respond accordingly by choosing between two different strategies or courses of action that might achieve what its needs are. It comes down to an either/or decision, but what precisely dual operating systems mean will depend on what the organization needs to achieve.
In this context, dual operating systems mean either/or decision-making. In other words, what this means is that an organization can take what its senses tell it; what has worked in the past may be best, or what they see happening in their industry following a specific course of action may be what works for them. They can essentially choose what they want without having to immediately decide what the best course of action is right now.
Organizations that have what is referred to as dual operating systems can operate two different ways at once, meaning that what they do one will not always indicate what they will do in another circumstance. For example, what an organization does when facing what may be considered a problem could be what they do to solve what may be thought of as another problem and vice versa.
Organization agility, or what is sometimes referred to as business agility, is the capacity of an organization to change and adapt to deliver what its customer base requires. It allows an organization to do what it needs to succeed. Despite its environment, the market, and what may be happening around them.
What distinguishes business agility from organizational change is that it refers to the organization’s strategy or whether they should modify their existing one or pursue what may be considered a completely different path in order what they want to achieve.
An organization can have what is referred to as transactional agility, which means that it can adjust what the market wants and what it needs relatively quickly. It also has what is known as directional agility, which refers to how well the organization moves in response to what its strategy requires of them.
Finally, what an organization can do to achieve what it needs when dealing with what may be considered a problem or what they see as a crisis response capacity is referred to what organizational resilience.
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